Suzie first joined the NHS in 1992 after her degree at The London School of Economics and she is a graduate of the NHS management training programme. She has worked in management roles in acute, community and mental health providers during her career. As Service Improvement Director at Sheffield Teaching Hospitals NHS FT, she established a small team of specialists to support clinical teams to deliver measured quality improvements and led the development of the Sheffield Microsystem Coaching Academy working with The Dartmouth Institute in the USA and The Health Foundation.
Suzie is a Health Foundation Fellow and has an MSc. in Leadership for Quality Improvement. Suzie is passionate about how to build capability for quality improvement and joined Monitor in a newly created role as Development Director in February 2014.